Job Description
Supply Point Team Co-ordinator (m/f/d)

IN SHORT

We’re looking for a confident and detail‑driven Supply Point Team Co‑ordinator to lead the analysis and management of supply point data across our gas and power portfolios. In this role, you’ll combine hands‑on data expertise with people leadership, ensuring accurate billing, settlement readiness, and regulatory compliance. You’ll play a key role in driving data quality, improving processes, and supporting a high‑performing analyst team in a busy, regulated environment.

WHAT WILL YOU DO

  • Oversee the validation and analysis of meter read data to ensure accuracy, integrity, and compliance with industry standards
  • Manage and resolve meter read exceptions, including estimated reads, missing data, and incorrect entries, using structured root cause analysis
  • Reconcile meter data against historical usage patterns, supporting processes such as AQ appeals and Shipper Agreed Reads
  • Liaise with Meter Asset Managers, meter reading agencies, suppliers, and industry bodies to investigate and correct data issues
  • Ensure supply point data processes align with industry regulations and internal policies, supporting audits and compliance reviews
  • Work closely with operations, finance, and customer service teams to identify and implement process improvements that enhance billing accuracy and customer experience
  • Lead, coach, and develop a team of analysts through regular one‑to‑ones, KPI reviews, and performance management
  • Foster a collaborative, high‑performance team culture with a strong focus on quality, efficiency, and continuous improvement

WHAT WILL YOU BRING

  • Previous experience in billing, data analysis, or supply point management within the energy industry or another regulated environment
  • Strong analytical and problem‑solving skills, with the ability to identify trends and turn data into actionable insights
  • Advanced proficiency in Microsoft Excel, including pivot tables, lookups, and complex formulas
  • Experience working with large datasets, with excellent attention to detail and data accuracy
  • Familiarity with SQL or other data querying tools (advantageous but not essential)
  • Effective communication skills, with the ability to explain technical and industry‑specific concepts clearly to a wide range of stakeholders
  • Proven experience leading or coordinating a team, with a supportive and structured approach to coaching and performance management

ABOUT US

SEFE is an international energy company anchored in Europe, delivering energy solutions that ensure reliable and affordable supply. Our activities span the entire energy value chain – from origination and trading to sales, transport and storage. With decades of trading expertise and a growing LNG portfolio, SEFE is one of Europe’s leading suppliers to industrial customers, providing more than 200 TWh of gas and power each year. We supply over 50,000 clients, from small businesses to municipalities and multinational organisations. By investing in clean energies, we support our customers on their decarbonisation journey and contribute to the energy transition. SEFE employs over 2,000 people worldwide and is owned by the Federal Government of Germany.

 

Securing energy – now and for the future.

OUR BENEFITS

We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution. 

In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model.

  • bonus earning potential  
  • non-contributory pension with 10% employer contribution 
  • 25 days holiday plus bank holidays and volunteering days 
  • buy / sell holidays 
  • life assurance 
  • medical and dental insurance (family cover) 
  • range of optional flexible benefits 

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning. 

Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow. 

Information at a Glance
Job Title:  Supply Point Team Co-ordinator (m/f/d)
Job Country:  United Kingdom
Job Location:  Manchester, United Kingdom
Posting Start Date:  13/04/2026
Business Function:  Customer Support
Contract Type:  Permanent