IN SHORT
Are you a detail-driven professional who enjoys solving problems, working with data and delivering a great customer experience? We're looking for an Invoicing Analyst to join our UK Operations team on a 12-month fixed-term contract and play a key role in ensuring our billing processes run smoothly and accurately.
In this role, you'll work closely with teams across Operations, Commercial and Finance to deliver timely invoicing, investigate and resolve billing queries, and help drive continuous improvement. Whether you're looking to further develop your analytical skills or bring your existing invoicing experience into a dynamic environment, this is an exciting opportunity to make a real impact from day one.
If you're analytical, customer-focused and thrive in a fast-paced environment, we'd love to hear from you.
WHAT WILL YOU DO
- Produce accurate and timely customer invoices, ensuring billing schedules, data integrity and service levels are consistently met.
- Investigate billing discrepancies and analyse invoicing trends to identify issues, mitigate risks and recommend corrective actions.
- Resolve billing queries from both internal and external stakeholders, delivering a positive customer experience and effective first-contact resolution.
- Partner with Operations, Commercial and Finance teams to resolve complex issues and support wider business objectives.
- Identify opportunities to improve processes, systems and data quality, helping to drive greater efficiency and accuracy across the invoicing function.
- Contribute to maintaining robust financial controls and compliance with company policies and procedures.
WHAT WILL YOU BRING
- Experience in a customer-facing, billing, invoicing, operations or administrative environment.
- Strong analytical and problem-solving skills, with the ability to investigate issues, identify trends and make data-driven recommendations.
- Excellent attention to detail and a commitment to delivering accurate, high-quality work.
- Confidence working with Microsoft Office, particularly Excel, to analyse and manage data.
- Strong communication skills, with the ability to explain complex information clearly to colleagues, customers and stakeholders.
- A collaborative approach and the ability to build effective working relationships across different teams.
- Experience within the UK Gas & Power industry would be advantageous but is not essential.
- A degree or equivalent qualification is desirable.
ABOUT US
SEFE is an international energy company anchored in Europe, delivering energy solutions that ensure reliable and affordable supply. Our activities span the entire energy value chain – from origination and trading to sales, transport and storage. With decades of trading expertise and a growing LNG portfolio, SEFE is one of Europe’s leading suppliers to industrial customers, providing more than 200 TWh of gas and power each year. We supply over 50,000 clients, from small businesses to municipalities and multinational organisations. By investing in clean energies, we support our customers on their decarbonisation journey and contribute to the energy transition. SEFE employs over 2,000 people worldwide and is owned by the Federal Government of Germany.
Securing energy – now and for the future.
OUR BENEFITS
We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution. In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model.
bonus earning potential
non-contributory pension with 10% employer contribution
25 days holiday plus bank holidays and volunteering days
buy / sell holidays
life assurance medical and dental insurance (family cover)
range of optional flexible benefits
We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning. Join SEFE and help us secure energy supply across Europe and shape