IN SHORT

WHAT WILL YOU DO

• Customer Payments & Cash Allocation: Support the processing and allocation of customer payments, ensuring records are updated accurately and on time.
• Customer Accounts & Queries: Help investigate and resolve payment queries, working with customers and colleagues across the business to resolve issues efficiently.
• Refunds & Account Adjustments: Assist with processing customer refunds and account changes, ensuring all required information and approvals are in place.
• Month-End Activities: Support the finance team with reconciliations, reporting, and other month-end tasks, gaining exposure to key accounting processes.
• Data Accuracy & Compliance: Maintain accurate records and follow established finance policies and procedures.
• Finance Systems: Learn and work with finance systems and tools, helping to keep customer account information up to date and accurate.
• Continuous Improvement: Contribute ideas to improve processes and make day-to-day activities more efficient.
• Team Collaboration: Work closely with colleagues across Finance, Customer Service, and Sales to provide excellent support to customers and internal stakeholders.

WHAT WILL YOU BRING

• An interest in finance, accounting, or business operations
• Strong attention to detail and a willingness to learn new processes
• Good numerical and problem-solving skills
• Confidence working with data and using Microsoft Excel
• Strong communication skills and a customer-focused approach
• Ability to organise tasks, manage priorities, and meet deadlines
• A proactive attitude and desire to develop a career in finance
• Comfortable working both independently and as part of a team
• Interest in improving processes and finding more efficient ways of working
• Previous office, administrative, customer service, or finance experience is beneficial but not essential

ABOUT US

SEFE is an international energy company anchored in Europe, delivering energy solutions that ensure reliable and affordable supply. Our activities span the entire energy value chain – from origination and trading to sales, transport and storage. With decades of trading expertise and a growing LNG portfolio, SEFE is one of Europe’s leading suppliers to industrial customers, providing more than 200 TWh of gas and power each year. We supply over 50,000 clients, from small businesses to municipalities and multinational organisations. By investing in clean energies, we support our customers on their decarbonisation journey and contribute to the energy transition. SEFE employs over 2,000 people worldwide and is owned by the Federal Government of Germany.

Securing energy – now and for the future.

OUR BENEFITS

We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution. 

In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model. 

• bonus earning potential  
• non-contributory pension with 10% employer contribution 
• 25 days holiday plus bank holidays and volunteering days 
• buy / sell holidays 
• life assurance 
• medical and dental insurance (family cover) 
• range of optional flexible benefits 

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning. 

Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.