IN SHORT
As the first point of contact for visitors, the Front of House Administrator ensures a welcoming, professional, and seamless reception experience. Beyond greeting guests, this role provides vital administrative support to the facilities team—coordinating meeting room bookings, managing correspondence and calls, and assisting with purchase order administration. The aim is to keep front-of-house running efficiently so that the wider business and its teams can focus on what they do best.
WHAT WILL YOU DO
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Welcome & Direct Visitors: Greet guests warmly, uphold the company’s professional image, and ensure they are promptly introduced to their contact.
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Visitor & Security Management: Maintain accurate visitor logs, issue passes, liaise with building security, and communicate important notices, including health and safety updates.
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Communication Handling: Answer and manage incoming calls and emails, resolving enquiries or directing them swiftly to the right department.
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Team Liaison: Coordinate with postroom, IT, and catering teams to ensure meeting room services are delivered smoothly.
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Meeting Room Support: Assist with room bookings via Condeco, help users navigate the system, and escalate issues to the Facilities Manager when necessary.
WHAT WILL YOU BRING
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Experience in Purchase Order Administration and New Starter Inductions
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Strong skills in Visitor Management and Meeting Room Coordination
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Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
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Familiarity with Condeco (advantageous)
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Excellent communication skills—clear, concise, and professional across email, phone, and face-to-face interactions
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Ability to engage confidently with a diverse range of stakeholders
ABOUT US
Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.
SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFE’s activities span the energy value chain, from origination and trading to sales, transport, and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial customers in Europe, with an annual sales volume of 200 TWh of gas and power. Its 50,000 customers range from small businesses to municipalities and multinational organisations. By investing in clean energies and especially in the hydrogen ecosystem, SEFE is contributing to the energy transition. The company employs around 2,000 people globally and is owned by the Federal Government of Germany.
Our international teams work across locations in Europe, Asia, and North America. We’re passionate about energy and the important role it can play in shaping a better future.
Securing energy – now and for the future.
OUR BENEFITS
We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.
In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model.
- bonus earning potential
- non-contributory pension with 10% employer contribution
- 25 days holiday plus bank holidays and volunteering days
- buy / sell holidays
- life assurance
- medical and dental insurance (family cover)
- range of optional flexible benefits
We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.
Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.